Upon arrival, I noticed the check-in process was a bit delayed, as there was no one at the front desk for a few minutes. The room was decent and included ironing facilities and free toiletries, but there was an unpleasant chemical smell in the hallways. While I appreciated that the room had air conditioning, the cleanliness left much to be desired, with trash in the bathroom and some areas that clearly hadn’t been vacuumed. Despite these issues, I enjoyed the comfort of the bed, which made for a decent night's sleep, and having tea and coffee facilities in the room was a great bonus. The breakfast, while basic, was adequate for my needs, though I would have liked a bit more variety. Overall, this experience had its ups and downs. I think they could use a little more attention to cleanliness and customer service.

A mixed bag of experiences

The location was convenient for visiting nearby attractions, and I appreciated the friendly staff at the front desk who were eager to assist when needed.

Unfortunately, my room wasn’t ready at check-in, and I encountered cleanliness issues, including restocking needs that were not fulfilled promptly.

complimentary bottles of water, centrally located, comfortable indoor swimming pool

This hotel needs to address issues like delayed room availability, unkempt bedding, and unfriendly staff interactions!!! The bathroom and elevator maintenance also require immediate attention for a better stay experience!!!

perfect place to recharge, with great coffee and fitness center nearby

The hotel was clean, comfortable, and featured an indoor swimming pool. The staff was friendly, making the experience enjoyable.

Great hotel with free Wi-Fi, 24-hour reception, an indoor pool, and a fitness center. I always remember how the staff helped me find my lost ID card during my first stay. Highly recommend for a comfy stay!

The King Room was pretty cozy, and the bed was super comfortable, which definitely helped me catch up on sleep. I noticed the staff was nice and attentive, which was a plus! However, the room felt a bit dated, and I think some updates would make a big difference. The water temperature was also a bit too hot at times, but overall, it was a decent stay.

It was just an ideal choice for a city break in Columbus with good value for money. The indoor pool was a nice way to relax after a long day. Bring your own snacks because the breakfast selection is limited.

I recently stayed here for a night and really enjoyed the cozy vibe of my queen room. The complimentary bottles of water were a nice touch upon my arrival. I also loved unwinding at the indoor swimming pool and soaking up some rays in the outdoor lounge area. The breakfast selection could’ve been a bit more varied, but it was still a great stay overall! 😊

It was just a balanced option for a weekend excursion in Columbus with outstanding value. The room had a pleasant aroma that made it comfortable to relax with my family. Bring your own snacks because the breakfast selection could use some improvement.

The staff was attentive, and check-in was efficient. The room I stayed in was a King Room Non-Smoking, and it had comfortable bedding and a clean aesthetic that made the atmosphere inviting. The complimentary wired Internet access was reliable, which is crucial for business tasks. Additionally, the on-site business center provided a great environment for productivity.

The cleanliness of certain common areas showed need for improvement.

great location but room could use updates

The bed was incredibly comfortable, allowing for a restful night’s sleep. Breakfast exceeded my expectations with a diverse selection, including fresh fruits and pastries. The check-in process was simple and efficient, making for a stress-free arrival. Upon arrival, I appreciated the complimentary water bottles provided, enhancing a warm welcome.

The room felt a bit dated and could benefit from a refresh.

i recently stayed here for 3 nights and it was quite impressive. the room was very clean and spacious, and the shower had amazing water pressure. my previous stay in the city didn’t compare to this experience at hampton inn.

the front desk staff was frequently absent.